# Role-Based Training Templates

## Marketing

Allowed uses may include brainstorming outlines, summarizing research, first-draft ideation, and headline variation on approved material.

Controls should emphasize brand review, factual verification, claim substantiation, and customer-data restrictions.

## Sales

Allowed uses may include prospect research on public information, email draft assistance, call-note summarization, and proposal outline drafting.

Controls should emphasize CRM data handling, customer confidentiality, approved messaging, and manager review for sensitive communications.

## HR

Allowed uses may include draft policy language, training outline assistance, and generic job-post refinement.

Controls should strongly restrict candidate data, employee records, disciplinary content, and employment decision support without review.

## Finance

Allowed uses may include formula explanation, report summarization, variance narrative drafting, and policy interpretation support on non-sensitive examples.

Controls should restrict financial records, forecasting data, pricing strategy, payment details, and high-impact decision use without review.

## Customer support

Allowed uses may include response draft assistance, ticket summarization, knowledge-base drafting, and tone cleanup.

Controls should emphasize accuracy, escalation triggers, customer-data handling, and approval for sensitive or high-impact communications.